Hi Scotty

I have a 2016 Ford Cmax Sel hybrid with only 14,500 miles and my brake pedal dropped and soften up. I used my blue driver scan tool and I get three generic codes

U3003, U0293, and U0231. U3003 relates to the Anti-lock brake module. All seem to be Low 12-volt battery issues. the dealer at first told me that the brakes were fine and I insisted they were wrong and then I showed them the scan with the codes, The service manager then indicated that the brake master cylinder and booster would need replacing. My car sat in their lot ( June 8th, 21 to June 22nd, 21 ) for two weeks because of replacement parts issues. Now they tell me not until July 21. I just took the car home, It still stops fine. I've watched several youtube videos that indicate the 12-volt battery could cause many of these issues in Hybrid cars.

I wish I could get to you and let you do a video on this type of failure. At this point, I'm at the mercy of the dealer because it's still under an extended Ford warranty. Your thought Scotty.