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14 Fusion 2.0 turbo transmission problem

  

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Hey Scotty! My vehicle:

2014 Ford Fusion SE

2.0 EcoBoost turbo

Automatic transmission 

65,000 Miles

My question is simple but complex at the same time. Sometimes my transmission makes a strange knocking sound. It mostly happens when in reverse but will do it when in park sometimes also but never in drive. I also find that the transmission will jerk into gear when accelerating on the highway. My mechanic couldn't figure out what it was and suggested that I take it back to the dealer but I don't want to have to deal with them. Any help would be appreciated. I'd attach a video but it wont let me.


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First thing I would do is get on the phone with the dealership and say this is not right and I would also check for recalls but it is an eco-boost engine they are good but they put a lot more strain on the engine but I have transmission issues at this little mileage the only thing I would recommend doing is draining the transmission fluid and checking for metal particles if he is any I would recommend putting the same transmission fluid back in and consider getting a rebuild our new transmission


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