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Did they put the wrong oil at the dealership ?

  

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Hi, I own a Mercedes Benz model E320 CDI from 2004 with 48.000 miles. Engine is the 6 cylinder inline ( not the V6 ) without DPF, Engine code OM648. 

I took it to the dealership for oil change and they put LL22951 C3 0w30 Engine Oil . 

But in the owner manual that i have from the factory that came with the car it says 229.5 and it start from 0w30 to a higher viscosity but considering I live in UK and we never have below 5 Celsius I think they should have out 229.5 with weight 5w40 .  

What to do now ? Should i drop it and go buy oil tomorrow ? Call them and complain .... I doubt they will even admit to it being a fault dealerships are rarely known to be truthful . 

Thanks 

invoice picture: https://jumpshare.com/s/Vmmgq1WfeAWBF8jwRfJE  

I did copy name of the oil they wrote there exactly is LL22951 C3 0w30 Engine Oil


2 Answers
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Posted by: @popmihairadu

E320 CDI from 2004 with 48.000 miles

If you do only 2000 miles a year, the oil itself should not do any harm. 

https://www.mblaguna.com/service/is-synthetic-oil-required-for-all-mercedes-benz-engines/

 

Posted by: @popmihairadu

Call them and complain .... I doubt they will even admit to it being a fault dealerships are rarely known to be truthful

You can try. For your peace of mind, change oil on your own next time.

https://www.reddit.com/r/mercedes_benz/comments/16oqq4e/caution_mercedes_dealer_can_use_the_wrong_engine/

 


This post was modified 4 weeks ago 3 times by G.T.
1

Posted by: @popmihairadu

we never have below 5 Celsius

engines run at the same temperature no matter what part of the world you live. 0w oil is actually better for startup , no matter the temperature.


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