Scotty,
I have a 2018 4 Runner Limited, bought new. At 41K all the XREAS shocks were found leaking. This vehicle has never seem as much as a gravel road, traveled city streets going to Walmart and School. Never abused in any way. All Toyota dealership services and inspection. This leak must have started between the 36K Toyota service and 41K. This is extremely hard to believe. Or was the leak not noticed at the last warranty inspection? Toyota offered to pay for the parts but not the labor for an XREAS replacement. This seems more like a Quality issue than a Warranty issue. What do you think? Can you provide any assistance? Do you know this to be a common problem with the 5th generation 4 Runners and XREAS?
Thanks for the consideration and help.
Scotty,
I have a 2018 4 Runner Limited, bought new. At 41K all the XREAS shocks were found leaking. This vehicle has never seem as much as a gravel road, traveled city streets going to Walmart and School. Never abused in any way. All Toyota dealership services and inspection. This leak must have started between the 36K Toyota service and 41K. This is extremely hard to believe. Or was the leak not noticed at the last warranty inspection? Toyota offered to pay for the parts but not the labor for an XREAS replacement. This seems more like a Quality issue than a Warranty issue. What do you think? Can you provide any assistance? Do you know this to be a common problem with the 5th generation 4 Runners and XREAS?
Thanks for the consideration and help. Big fan of your work. Thanks.
I also sent this to the public forum.
Trace D
Don't double-post please. It's in the forum rules. Thanks.
seems you're not the only one ....
https://www.4runners.com/threads/4runner-limited-buyer-beware-x-reas-suspension-fails.7894/