I have a 2022 Lexus NX250 and was driving down Black Mountain in North Carolina and the power steering went out. A warning light said "Voltage Abnormality Steering Power Low Visit Your Dealer" and it became hard to steer. It went off and the steering came back. when I got home my husband went to drive it and a message saying "System Malfunction Visit Your Dealer" came on. We called Lexus and they came right away to get the vehicle. Have you heard of any reasons why a new car might have this problem? We feel sure they will fix it but it was a little scary when it went out. Thanks
This is interesting. It’s very rare for that type of component to fail, TMK. Especially on a Toyota. And Toyota has been making some cars with Electric power steering for 2 decades, so this is quite the anomaly.
I agree. I'm sure they will find the issue, they were very responsive.
They have tried three repairs and still having the issue. Tried the alternator, two computer modules and now they are replacing the steering column. 22 days at the dealer.
They have tried three repairs and still having the issue. Tried the alternator, two computer modules and now they are replacing the steering column. 22 days at the dealer.
Whoa.
So it's under warranty so they have to either fix it or depending on where you live if they can't fix it after a number of attempts you might have to try lemon law to get a new vehicle. See Lexus/Toyota quality is good and it's not like half of them are going to have such issues, but remember there is lemon law for a reason; because enough cars were coming with issues even though they were brand new. I guess it was just your bad luck with this specific unit that it has a defect, but yeah if they can't fix it you should be able to get a new vehicle from them.
I'm currently on my second 22 NX, 1st one bought back, second one to be bought back...not even 500 miles on it. Electrical problems, completely shutting off while in Drive at a light (has nothing to do with auto start/stop)...this happened 3 times. Codes were retrieved from the dealer, corporate has no idea how to fix it. Extremely disappointed with this truck and Lexus being very vague on the issue. I can't believe no one is having issues!!!!
Whoa. How crazy. Sorry you have to go through that.
Hello! We've experienced the exact same power steering problem with our 2022 NX250. I know this is an old thread, but did the original poster or anyone else figure out the solution to this? Any advice would be appreciated!
Hello! We've experienced the exact same power steering problem with our 2022 NX250. I know this is an old thread, but did the original poster or anyone else figure out the solution to this? Any advice would be appreciated!
@thornhillguy You are not likely to get a response from someone who posted a topic nearly 3 years ago and has not been active here since that time. Since the vehicle was new at the time the "solution" would have been making the dealer fix it.
Hi Chuck - Yeah, I figured I was unlikely to get a response, but I tried anyway. My dealer is trying to figure it out, and I'm not that confident they will succeed.
@thornhillguy Start by checking the easy stuff such as testing the battery and making sure the positive and negative battery connections are clean and tight. It could also be a bad body ground causing the issue. https://youtu.be/ZnCj1m6Geb8
@thornhillguy girlfriend has 2015 NX 200T and just recently started receiving (latest this morning) the warning message in display, "Steering Power Low, Visit Your Dealer". No prayer this is under warranty. IMO, seems like a factory issue spanning quite a few years. Only solution I saw was replacement of ECU AND steering column. Going to take to dealer. Please update with any solutions/information. I will do same.