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Mechanic's Inside Baseball... How long should repairs to a car take?

  

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I looking for advice from Mechanics about the industry  I need to know how to approach a situation that doesn't seem to ever resolve itself. Let me begin with informing you that I have the patients of Job (which could be a problem). However, even I have my limits. I have a classic 1977 Lincoln that is sentimental to me. I took it to a mechanic in my area for a couple odds and ends. The main goal was to repair/replace for safety.  I dropped the car off on September 9th, 2021 and it's still at the shop today. That's 293 days or almost 10 months. I'm not sure how much of this time is "parts and labor" or the mechanic dragging his feet and treating it like a weekend project when things are slow at the shop. Basically, I'm looking for a little bit of inside baseball. Am I the crazy one? Have you ever had a customer's car for nearly a year? Does this sound about right or is there something else going on here? To inform your response, here is list of things that I've had done thus far perhaps to warrant the 10 month wait: The first was a "slave cylinder" or power steering assist cylinder. This part needed to be rebuilt because it was difficult to find. I needed it in order to get a front end alignment.  That took about 3 to 4 weeks for a specialist to repair and send back to the shop. I had two minor leaks repaired from the drive shaft. I had new rubber brake lines installed, two new calipers, and front and rear brakes and rotors. The thing that seemed to take the longest to fix was the "hydro boost." He told me the one in the car was leaking and loosing pressure in December and if memory serves me, it was finally done around April. The mechanic told me that the first hydro boost they sent was the wrong part, the second was defective, and the third one finally worked. Last of all, I'll probably need an alternator because when I put a load on it, the voltage drops to the battery. In my last chat with him two weeks ago, he said it may be the alternator or the voltage regulator. It seems, to a layman like myself, a lot of work has been done, but it also seems like 10 months would be enough time to perform a complete off the frame restoration. I know that parts for an older car can be hard to come by, but then again, it isn't a 34 Duesenberg. Should I continue to be patient with the process? Should I try to light a fire under him? I've reached out to him about every 6 weeks to 2 months in order to not seem like I'm breathing down his neck, but it just seems to go on and on. Any advice would be welcome. I haven't paid him yet, which you think would be an incentive to finish quickly, but nothing seems to make my car a priority.  I don't know, I'm just interested to hear what other mechanics think about this situation and to see it from you perspective.  Thanks!


2 Answers
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It doesn't really seem logical to me. Bad parts from new are a thing lately, but not THAT bad. I went through 3 brake master cylinders in my '79 Catalina before I got one that wasn't bad out of the box. That took a day to resolve. I replaced my hoses and lines, pads, shoes and calipers within 2 months, working one day a week as a relative-newbie. The hydroboost brake booster does seem to be a relatively rare item, RockAuto only offers to rebuild existing units, so that part might be legitimate.

I could be wrong, but I'm pretty sure by 1977 the alternator and voltage regulator were becoming a single part. My Catalina had an alternator issue I put off until the battery light stayed on one morning. I changed the thing out in 40 minutes. The O'Reilly down the road in a relatively small town had one in stock. Not running a car for months on end can cause the battery to get weak. Ford, Chrysler and GM parts from those days were used in at least some cars until the early 90s. My Catalina needed a wheel stud, the part is common up to some late 90s GM trucks. 

I'd probably be looking into getting another mechanic to do the work, or do it yourself. I wouldn't like my car just sitting, not being a priority, especially if I'm paying for a service. 


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Sounds about par for the course for a 45 year old car that hardly anybody owns.

 


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