I bought a used 2013 Ford Expedition EL Limited with less than 150k, less than 1k miles and about 40 days after, the engine messed up. After over 2 months at the dealership under warranty repair they advised the warranty approved engine replacement. I won't talk about the delays and lack of communication, but i am getting a "new" engine out of it. Body and interior are in good shape so having a replacement engine is a bonus.
The questions I have are what should I ask the dealership about the replacement? I am going to have to pull info out of them as they have not been forthcoming with updates. Had to badger them into getting a rental and the dealership is paying for the rental now due to all the time with the repair. Anyway, what questions should I be asking about? What paperwork should they be providing?
Also, is there anything specific I should be looking at after I get the car back? Will the replacement engine cause problems? I do plan on taking the car to another dealership or shop to have them look everything over to make sure it's all back together right.
Thanks for the time.
Is the replacement engine new, reman or used? What's the warranty and what EXACTLY, does it cover, IN WRITING?