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Help with Honda Customer service. How to get my injector service refunded?

  

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Hi Mr Kilmer

 

i enjoy watching the channel daily. I have a 2017 Awd Honda Ridgeline.    Great vehicle.  Only issue that I had was that around 50k miles started getting a bank two lean code.  Took it to two places.   First place checked it said it was probably bad injectors.  Take it to the dealership so I did.   Live in NH and love the truck.   Took it to the dealership and confirmed it was the injectors. Said it was not covered under the recall.   Asked them to contact customer care to cover it under the recall.    Honda corporate took forever to get back to me.   The dealership informed me that I would damage the truck if I drove it with the bank two lean.   So I authorized the work.   Finally Honda corporate got back to me and said that since I had the work done that they would not cover it.   Danes if I do and darned if I don’t.   So wanted your help to see what could be done.  I have the various communications and even asked to keep the old injectors.   Like I said love the truck but the customer service was horrible.  Any help you can provide would appreciate the assistance    I am approaching 100k service   Do you do that kind of work    Would love to have you service my honda

 


1 Answer
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Have you seen if their is a higher up that you could contact at Honda corporate?


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