My husband had a radiator hose replaced at a mechanic shop but now the mechanic is telling him the truck needs new brakes and a new battery. I feel like this is a money grab since we didn’t ask for anything else to be inspected. Is my gut right or is it common for mechanics to do various checks while fixing another problem?
It is not uncommon for a mechanic to suggest repairs or services after working on your vehicle. The only questions are his or her honesty and competence. You can get your battery tested for free at AutoZone, Advance, etc.. Many repair shops offer free brake inspections. If you confirm the mechanic was right about these needs, that would be a good step toward developing a relationship with him for future repairs. Best of luck.
Perhaps an analogy would help here. Let's say you operate a horticulture business. A home owner hires you to prune the bushes or some other routine thing. They know how to plant some flowers every year and water them and that's it. As you're doing the maintenance, you notice the soil is poor. The flowers show signs of nutrient deficiency, and the flower bed is draining poorly.
Do you tell the home owner?
And if you think you do not need the repairs, take your car to another mechanic and ask to check them for you.
@yaser
I have thought of doing that. After watching many of Scotty’s videos I remember him stating he fixes only what the customer wants fixed and has warned that mechanic will try and tell you something else needs to be fixed when really it doesn’t.
Thank you 🙂
@Bperrillioux
A good mechanic tells the customer what a car needs. It's their job.
So as he was fixing the hose he stumbled upon the battery and brakes?
Your analogy states that I noticed the poor soil quality but did I go looking for it?
That is my main point in my question, is this a routine check or are they looking for us to spend more money there?
It’s a common occurrence for dealerships and auto mechanics to try and sell you something you don’t need, hence my hesitation.
@bperrillioux
I want my gardener to make sure my garden is in good health. I rely on his expertise, because I don't have it. I want to trust him/her so that I don't have to worry about it and just use/enjoy it.
I want my doctor to tell me if he has concerns about my health.
A mechanic's job is to look after cars.
@bperrillioux
That being said, it's up to you to ask the important questions. For example I would ask.
- how much pad material is remaining on the brakes.
Only an idiot would lie at this point, because it's easy for anyone to check the pad thickness.