I visited Mr. Tire with my 2016 Subaru Outback CVT 60,000 miles. They found uneven tire wear, 6,5,4,3 thousands of an inch of tread on Nokian tires. I watched the technician do the alignment with a John Bean 3400 machine. I have a photo of the before alignment. I'm not 100% sure how to interpret it, but I think it shows 1) rear passenger toe being out of factory spec, 2) driver rear camber out of spec, 3) driver toe out of spec, and 4) front casters out of spec.
Store would not provide me with the before and after alignment printouts I'm accustomed to seeing. I did see the work and they only adjusted the rear passenger wheel with one bolt to get the rear passenger toe in the green. The shop says making that one adjustment fixed the alignment, but refuses to show me a saved alignment card or print out (says there's no printer). I asked them to put it on machine to show me and said I'd have to leave it at the shop for entire day. They also said there is no adjustment that can be done on this model car.
Did they do a good job or are they sloppy, and trying to pull the wool over my eyes by not printing an alignment card and only adjusting the rear passenger wheel?
The pre-alignment screenshot is here. I did not see post-alignment alignment measurements.
You need a different tire/alignment shop.
Mr. Tire is no gentleman.
You just got hosed.
Any good alignment shop will provide before/after alignment numbers - I’ve been to several over the years and always get those printouts. In a way it’s a sense of pride for them when they go over the numbers with you and show the improvement, and to show they did the work.
I smell something fishy. What shop has an expensive alignment machine, but no printer?
As @Daywalker said, we print out everything we align specifically to show the improvement. I would highly recommend a different shop.
