i have a 2011 Toyota Sienna limited, front wheel drive with 178,000 miles. I recently had front and rear brakes and rotors replaced by an independent shop in my hometown, a shop that i feel has always been honest. After the brake job, I was told the bushings in the lower control arms were worn causing movement and that I should consider replacing them in the future. I decided to go ahead with the repair. After the repair and picking up the van I noticed terrible rattling noises in the front end and a grinding/roaring noise in the passenger side when turning at low speeds. I went back to the shop, they tried replacing the passenger side axle and sway bar bushings, after that repair the problem is still there. I’ve decided to no longer allow them to try and fix the issue as I feel they are in over their heads and are just throwing parts at the issue hoping by chance they resolve it. Any advice would be greatly appreciated, thanks in advance!
Well they are obviously idiots and I would demand all my money back they didn't fix anything they made things worse. If you're near Clarksville Tennessee I check them out free I can tell you what's wrong but make a video and post the URL here and I can listen to the noises
Thanks for the response. In a moment of frustration I took the van to the Toyota dealership. Ends up the independent shop bent the cradle which was causing the noise, also they did not tighten a motor mount. Toyota was able to bend the cradle back to where it should be at no cost to me, which solved the issue. I do however live only 30 minutes from Clarksville. If I have an issue how do I go about contacting you to have you check it out?