I have a 2016 kia sportage gt with with t-gdi 1.6 AWD with a 7 speed DCT. European model. Car has only 83,000km on it.
The problem I have with it is that when i let it sit for 2 days when i start it up and start driving it stays in all the gears too long and doesnt shift till about 6000rpm. When it does finally shift it shifts into gear hard. It fixes itself after awhile of driving.
And when I drive it daily it always very jerky in first gear when i take off. Shakes the car. Only time it doesnt jerk is when I take it super easy when taking off.
What could be the cause of this. I have brought it to the dealership and they always tell me it fine. Starting to get the feeling they want my warranty to run out so they dont have to cover the problem.
Any information would be useful.
Starting to get the feeling they want my warranty to run out
They do, it’s just such a terrible transmission
Also it’s not a euro car - it might have been made in Slovakia but it’s the exact same powertrain model as the US models.
Hyundai-Kia DCT and CVTs are some of the worst, but their conventional ATs are usually good.
The best powertrain on these was the 2.0 MPi 6AT.
I have brought it to the dealership and they always tell me it fine.
It’s not fine, make them fix it.
This might require you to push them, but its your warranty, your car - and they OWE you a working car.
I have an appointment next month on the 5th of Sept. Lets see what they say this time. I mentioned to them over the phone that the issue is getting worse.
What can I do if they still refuse to fix the issue and tell me it's fine? I'm just so furious that i want to take them to court already.
I want to bring it to another shop that specializes on transmissions however then I would lose my warranty if I do that.
Don't go to other shops, all you need to know is that your car is, in all likelihood, not functioning as intended due to an issue with the powertrain that manifests in these powertrain related symptoms - and that Hyundai owes you a working powertrain as per the warranty agreement (Their prolonged failure to address your immediate drivability concerns is unacceptable. I'm sure that the Hyundai's advertised warranty (expected to be professional, quick and prepaid as part of the warranty contract) was a big part of why you chose to make the purchase, and that Hyundai not being able to resolve the powertrain issues sure seems like a breach of that contract)
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Personally I use language like this and never have trouble getting warranty repairs.
The only one's I've ever had to hire a lawyer to deal with are Renualt.
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Also September? I never go to dealerships were I have to wait - those never appreciate warranty work...
Another thing I do is drive the car to dealerships in more rural areas (of course picking a dealership to do warranty work requires some research and a lot of common sense), they're usually way more happy to do warranty work as they're less busy and don't look at warrant work as taking up time and wasting potential revenue, but as additional revenue.
What even worse is dealerships were you can't talk to the people working on cars or even the service manager, or dealership/service center owner, after I meet the service manager and chat a big I always come up to him and talk directly with him. (this really depends on what kind of dealership you go to, there are a lot of nasty dealerships around)
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Additionally when explaining the failure, I always like to talk a bit with the service manager about how crappy the dealership I previously went to is, "so much time and they can't even solve this basic drivability concern! I mean what clowns right? they tell me everything right on such a broken car as if anyone could even believe them lol" before I even get to what the failure is - this way the service manager usually does A LOT more to get things right.
But note that there might be cultural differences here, I don't know how accepted that is outside of where I live.
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From experience with dual clutch transmission I'd advise addressing concerns ASAP, because sometimes additional failures pop-up post repair. Obviously you can't ignore drivability concerns because of fears of more failures becoming apparent, but this does mean you want to address the issue with as much warranty left on the car as possible (aka. get the warranty repair they owe you ASAP)
@dan was the problem fixed , I am having similar issues with my kia
What can I do if they still refuse to fix the issue and tell me it's fine?
Sell the vehicle before it bankrupts you and ruins your peace of mind..
That's what I was afraid of. But buying a new car with these inflated prices isn't any better right now. Either way looks like i'm going to bite the bullet.
was the problem fixed , I am having similar issues with my kia
You are responding to a topic that was posted over 2 years ago. Instead of "hijacking" someone's old topic, please post your own, giving vehicle details as well as a concise and clear description of the problem you are experiencing. Thank you.
