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No heat from passenger side vent

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On a 2015 rx350, there is only cold air blowing out of the passenger side vents( no heat comes out no matter the set temp.) The driver side vents work fine. The dealers are all saying it’s the blend door actuator needing to be replaced but said I could try resetting it first but have to go to Lexus only dealer as Toyota themselves couldn’t try resetting it (their computer wouldn’t let them reset it they said).  Is there another way to fix this blend door without spending over the estimated repair cost of 2k?

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Pray that the reset they talk about works for your case, otherwise you are looking into an expensive job. 

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