Hello! I just bought a 2016 Ford Edge Platinum that has 83k miles on it. I happened to put my blue driver reader on it even though it had no CEL. It brought up a code of P164D and says “ Status: CONFIRMED/PENDING - All Wheel Drive Id Block Corrupted, Not Programmed: No Sub Type Information”. The vehicle seems to have shifting issues, sometimes it makes a clunking noise going into reverse from park, and definitely seems to have a weird hesitation between second and third gear. Do I need to have the block programmed by a mechanic or is it something that can be left as is? I bought the vehicle about two months ago from a ford dealership and don’t trust them. Thanks so much!!
I bought the vehicle about two months ago from a ford dealership
Try going in there and (politely) explaining that they sold you a broken vehicle. Appeal to whatever shreds of goodwill they might have remaining. I have had success with this.
Tell them you're a big fan of Ford vehicles, and you were so excited to have this car, and you feel so disappointed and let down by Ford and this dealership. "Could you please help me out?". See what they say.
Of course they know what's in the sales contract word for word (and so should you) and they know very well the extents of what they are required to do. There may in fact be a clause or guarantee that states that the dealership is responsible for certain defects that arise during some time period after purchase. This is a common business practice to give customers some comfort in buying from them. (of course that doesn't stop them from trying to cheat and weasel out)
You should also research your state law. There may be laws governing the condition of a vehicle that may be sold by a dealership. Unsafe problems are usually a no-no.
Lastly, as you have just learned the hard way, always have a vehicle independently inspected before you buy it. Thorough test driving and diagnostic scanning should be done before you forfeit all your rights.
The vehicle has less than 100k driven. Have you looked up the definition of your powertrain warranty and what it covers? What about the emissions equipment warranty? A lot of people waste money by not being aware of these.
