hey my sister has 2017 honda civic with 20,000 yesterday while we are shopping her car wont start cuz the battery was dead then my sister call triple a to fix it. so tripe a is good or bad.
What did AAA do? A jump start only or you bought a battery from them?
I don’t understand what the question is. Load test your battery as well as confirm your entire charging system (including alternator) is working properly. Could just have been the battery all along: if it was the original and now it’s 4 years old - it could be as simple as that. At 20,000 miles overall (do I have that right?) it’s not likely it is the alternator, but you never know. Places like Autozone can also check for you, for free.
https://m.youtube.com/watch?v=iFCCF6extfQ
https://m.youtube.com/watch?v=yQjNlrL9Jm0
She may have a left a light or accessory on. It happens.