I took my 2010 Sonata into the dealer to get it repaired, I believe they might’ve damaged it and they aren’t being honest!
I recently bought a used 2010 Hyundai Sonata. I know the opinions on these cars vary, but after having a trusted mechanic look at it, and looking over it myself, along with a nearly 2 hour long test drive, I decided to buy it. About 2 weeks after having it, I had gotten an appointment to get a couple recalls taken care of on the car. So I brought it to my local Hyundai dealer, and they were taking way too long, not a ton of communication and they kept it a week later then they said they would have it. Just today, I get a call saying that there’s a massive leak in the power steering line, they don’t know how it happened, and I’m on the hook for 1000 to get it fixed! They sent me a video of it leaking fluid and said after a half hour of putting fresh fluid in the car, it’s almost all gone and the steering is hard as a rock. Now, I drove this thing 2 weeks prior to taking it in. I had no such issues. The power steering felt great, and no spots in the driveway. Well, one of the components they replaced was the front subframe. Now if I’m not mistaken, you’d have to pull the engine for that job, and in order to pull the engine, you’d need to disconnect the power steering pump. Is it possible those bozos screwed up, didn’t disconnect the power steering, tried to lift it and cracked the power steering line or damaged it in some other way and now are not being honest with me? Please help!!
They screw up. Demand to fix it for free.
The 2010 Sonatas weren't too bad. Hyundai's problems really started in earnest when they went to GDI and turbocharging.
It's pretty obvious the dealer screwed up and they're trying to make you pay for it. $1000 to install a power steering line? That's outrageous! Contact Hyundai corporate and let the dealer know you're doing that. Take the dealer to small claims court if necessary.
Go to a reputable mechanic -
The dealership probably wants to replace the whole power steering system, instead of the line!
call mechanics and see if they can do the repair without replacing the whole rack.
I REALLY DO NOT RECOMMEND DOING THIS REAPIR WITHOUT A SECOND OPINION.
Also 2010 Sonatas aren't bad at all, both the fifth/six generations have reasonable reputations (expect for 2.0L/2.4lL GDi that would blow up and catch on fire). Other than that just replace the fluids frequently and it should be alright.
I had gotten an appointment to get a couple recalls taken care
Which recalls?
I always insist the seller take care of recalls BEFORE I buy a vehicle precisely for this reason.
there’s a massive leak in the power steering line... 1000 to get it fixed!
As far as I know these are just rubber hose. I have no idea why they want so much to fix it. (that's a lie... the dealer is ripping your off). I would get a second opinion on that and probably get it fixed by an independent mechanic.
one of the components they replaced was the front subframe.
these usually just drop out the bottom. Engine is supported and stays in the car. I don't think it's related. But I could be wrong this particular one.
Is it possible those bozos screwed up,
anything is possible, but unless you have proof there's no point in pursuing this avenue. There is a non-zero chance that a hose just burst and if you make a fuss you might just end up looking like a fool, pissing them off, and making the situation worse.
The dealer I purchased it from wasn’t a Hyundai dealer, so they couldn’t touch the recalls. I forgot to mention, the repairs they did that I believe caused the damage wasn’t a recall, rather a service bulletin that they covered for free. They took suspiciously long and held my car for a week later than they should’ve with limited communication. I’m getting towed over to a mechanic I trust to have them take a look at it, and if they can determine the power steering line was damaged rather than just wore out, I’ll be coming back to that dealer with that in my hand.
I didn't say that the seller needs to fix it himself. I said "take care of". In the past, I simply told the seller that he needs to address the recall before I buy the vehicle, and he was more than happy to do so.
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I don't see the difference if they were fixing a recall or bulletin. Again, I ask, what did they do?
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Many repairs are taking longer than usual right now because of supply shortages. No shock there.
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Limited communication is pretty par for the course. Did you try calling them?
I'm not entirely certain you read the whole post. They were replacing a lower subframe in the front of the car. I received a call today now saying the power steering was leaking violently. The repair in question is not what they were even looking at. I saw the car today when I got a tow. It made a trail from the spot it was parked all the way up till they got it on the lift. The prior two weeks, it had no such issue, and I know, because I checked the driveway during and after the test drive, and every day after till I took it in. The power steering felt great before, its part part of the reason I bought it, as it was much better than the other cars I looked at. Now its still as a rock and bleed fluid like crazy, and the only thing that has happened between now and then is the dealer had their hands on it.
hoses, crimps and connectors can fail suddenly. Stranger things have happened.
Anyway, see if you can get some photos.