An Ontario man who bought a used car was told his warranty wouldn't cover $20,000 in repairs because he lacked the appropriate paperwork.
You can save money buying a used vehicle and if it's only one or two years old it may still come with a factory warranty.
But if something goes wrong with a used car you still have to show that proper maintenance was done, which could be a challenge.
Charles bought a 2019 Infiniti QX 60 in June 2021 and when it had engine trouble in December he was told a new engine would be needed at a cost of $20,000.
Charles said when he bought the SUV it had about 48,000 kilometres on it and the engine trouble started at around 68,000 kilometres.
Charles was told it would be covered under warranty, as long as he could show oil changes were done on time, but since he bought the vehicle used, it was paperwork he didn't have.
Typical. A dealer will always find a way to weasel out of warranty work.
This is a tough lesson to learn. You must keep the paper work for every penny spent on that vehicle. And if you're a buyer, you must be able to see verifiable work orders and maintenance receipts.
