Hi Scotty, I would most certainly appreciate your professional opinion on a big issue I’m having with my truck. Back in March of this year my vehicle ran hot and discovered that it was something going on with my coolant and to take it in to it looked at. I was due for an oil change so I took it to the dealership. Told them what was going on so we did the oil change and coolant flush. Immediately after doing those services they noticed my oil level was not staying to where they filled it and said that when they drained my coolant it did have oil in it. So they said leave it here so we can get it looked at and figure out what’s going on. They decided that it was the oil cooler that needed to be replaced and they did. I pick up the vehicle and notice just a couple days later that something is going on with the coolant. I take it back and get told it’s fine and they just add more coolant. About a month goes by and still same issue, I take it back and get advised to leave it there as it would not be safe to drive with something still mixing with the coolant. Get the call from the dealership a couple days later saying i need a new engine. The new engine gets put in in June, I pick the car up June 28th and AGAIN have to take it back for the SAME THING…. After this visit of them keeping the car for about a week I get told it’s just “residual” going through the system and just drive it another 1,000 miles and come back to get the system flushed out. I knew that doesn’t sound right so we went back and forth through text messaging. They decided to do another flush and said my car will be ready after the weekend. I JUST picked my car up again this Tuesday July 16th and was told again to drive the car for over 1,000 miles and come back for another flush. As I get off work the next day, drive my vehicle 3-5 minutes from my job, car runs hot again and dash tells me coolant temperature too high. I IMMEDIATELY head right back to the dealership. I’m at my wits end with them not properly fixing whatever the issue is that is causing something to be mixing with my coolant. 

I also want to add I had to take my car into Midas to get my battery checked out because I had been having problems with my car starting and they were the ones who did my battery 10 months ago. While they’re looking into the battery issue my car runs hot. So I give them the run down of what’s been going on with the car for the last couple of months and the work that has been done. They check out the coolant and immediately they were in disbelief of how incompetent the dealership was being. The two mechanics at Midas believe it is transmission fluid mixing in with the coolant. So he put's my car up on the lift to check out the the transmission fluid and it was pretty much empty and what he did get out was nasty and dirty, dark brown. And I explained to him how the car had been driving funny and he said it’s because you don’t have any transmission fluid. They were totally flabbergasted. They said you take this car back to them first thing in the morning. And I did. They now have my car to figure this out again, SMH!! The mechanic at Midas said that is most likely the transmission oil cooler that needs to be replaced. 

At this point I just want them to correctly diagnose what the problem is and fix it. I’ve been having the same issue since March and they still have not fixed what the actual cause is. I’m sorry for the extra long story but I had to make sure I get everything I can in here so you can give your opinion on what I need to do and what is it that they are not properly doing.