Scotty I need your help, my 2022 Hyundai Santa Cruz has 32,000 MI
I had it last service 4000 miles ago I was going to take a small road trip, so I checked my oil and on the dipstick it read below L.
so I called Hyundai service representative about it and they said " that's just Hyundai's, they are supposed to burn oil up to a quart every thousand miles" they said they will perform a consumption test to see if every 1,000 miles I burn a quart or more. if I burn over a quart then they are liable to do repairs according to her interpretation of the warranty.
I said to the lady well how can that be normal the car takes six quarts and the service cycle is 6,000 MI so by the end of my service cycle I would have 0 quarts of oil in my car. She had nothing to say about this besides "well your car is always going to have a little bit of oil in it"
Should I get a lemon lawyer or try and work it out with Hyundai thanks Scotty
It's very common with those and one of the reasons that most of us here tell people to stay away from Hyundai/Kia products. For details see the site Hyundai Motor Group topic. (In comparison, my daily driver is a 1997 model with well over 370,000 miles on it and I don't have to add any oil between 5000 mile changes. Ditto for other old, high-miles vehicles that I own.)
The only recourse you have is to have the dealer test the amount of oil consumption, and if (only if) the consumption is over the specification they might do something about it. I don't think the lemon law applies if the manufacturer specifies that the level of oil consumption you're experiencing is "normal".
I would even go as far as having an independent mechanic get a second opinion/test if the dealer says the oil consumption is not beyond the normal amount. Those sleazy dealer mechanics will do anything to avoid doing warranty work.
Should I get a lemon lawyer or try and work it out with Hyundai
If you’re not emotionally attached to this vehicle, get rid of it ASAP before bad things happen to the engine.
A lot of low end hyundai models tend to have problems but im only speculating. I've seen Genesis and more expensive models do fine but again I could be wrong.
At least you got the warranty which hopefully should cover it
Did some research and found out that the Santa Fe, Santa Cruz and Tuscon models are made in Alabama and from what i've seen online they seem to have problems. The more expensive Palisade and Tuscon hybrids are made in South Korea.
Scotty did make a video and brought up how korean made cars are better made than the ones made in Alabama which does make sense from what i'm seeing