We recently bought this 2010 Santa Fe. Needless to say it has some issues. When we brought it to the dealer they wanted $15k to fix all the problems. The car was listed in excellent condition and when I looked at it and drove it there appeared to be no issues. Then the rear end started bucking. Which is why we brought it to the dealership. We went back at the "dealer" (single man no car lot) to get a resolution hopefully. Of course he was not happy. He had his own mechanic check out the car and he sent us a message back.
Work to Be Performed:
- Changing both rear shocks
- Rear stabilizer links and bushings
- Front tie rod driver side
- Front stabilizer links
- Hose connecting to the rack and pinion.
Is all that work worth the $1300 and if it's usually more is this dealer really "helping us"?
Also, what confuses me is that the dealer said the AWD hub is what's causing the bucking and this mechanic made no mention of it.
Any help or insight is appreciated. Thank you all.
- Jason
I did not fully understand if the dealer asked $15k or $1300 for the repairs.
At $15K it's probably more than the car is worth. $1,300 seems fair for the work described, but you might want to get a second opinion to determine if that work is actually needed. Never go to the stealership for repairs or maintenance unless you absolutely have to.
Sorry about the confusion. The dealer that wanted 15k for the repairs is the local dealership. I really should've just asked about the $1300 being a fair price. That number is from the local "dealer" (sells used cars and doesn't own a lot). I want to gauge if the price for the repairs (the $1300) is standard or if he is working out something unbeknownst to us to help out.
Car dealerships are a lot like contractors. If they really don't want the work, they will over bid the job. If they get the job, it's gravy for them. If they don't, so what!
I would take it to a trusted independent mechanic to look all those items over, basically a 2nd opinion to see if you even needed those items addressed in the first place. Then from that point onward I would go to that mechanic and skip the dealer esp. since this vehicle (2010) is out of warranty.
I would not trust the dealer you are working with. $15k repairs vs $1300 is huge. He likely has a relation with the mechanic he took it to and told him to do the bare minimum to make you go away.
I am curious though: $15k is a super, super high repair bill even from a main dealer. What did they say needed repair?
Some of it was maintenance stuff. But the gas tank is leaking fumes from the ring by the pump. They said the AWD coupler needs to be replaced and various other things that I can't remember at the moment.