Hi Scotty. I have a friend who bought a brand new Dodge Caravan, two years ago, here in Montreal, with extended warranty (it's not me, I work on my own car, a 2011 Subaru Tribeca).
This winter, his battery already went out, so he called the dealership to tow his car and fix the problem, but they refused to do it under warranty, claiming that the car didn't have the original battery. How come? It's a brand new car, maintained only on the dealership. Long story short, since it's supposedly not the original battery, they couldn't fix it under warranty.
My friend had to pay the repair out of his pocket and now he will seek justice to have his money back.
Please, tell everyone to avoid buying Dodge products. That's the way they treat their clients.
Aftermarket batteries depending on the brand and where you buy them from have their own warranty so if the car had an aftermarket battery and something went wrong with it, your friend should have followed up with the battery manufacturer or where they purchased it from. Also, batteries have a lifecycle so it's normal for them the need to be replaced after a certain time. So given these and the information you provided the dealership was not responsible for the battery.
OK... and?
No mention of the year of vehicle.
claiming that the car didn't have the original battery.
and ... was it?
It's just a $100 battery. Batteries wear out. How does he know the battery was the problem?
Did he have aftermarket accessories added? Etc..
I don't understand what the scam is.
{black}:idontknow:
My friend takes his car only to the dealership. The battery was never changed. It's the original battery. But the dealership made that up to refuse to fix the car under warranty and make some profit.