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Toyota has "sunset" their App Suite (with Scout GPS)

  

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I have a 2019 Tundra SR5 Crewmax with the 5.7 v8.

When I bought it new in 2019, I was shown the Scout GPS app that was installed on the in dash monitor along with backup camera, radio, phone links, etc. and I used it occasionally. I'm your age, so I do know how to use paper maps.

This is a matter of principal to me, they have taken away functionality and tell me they are not replacing it. "Toyota has not announced any available retrofit or replacement options for App Suite." is the way they officially put it when I sent in a complaint.

I was curious if you knew about this, as I couldn't find it when searching your library. Just another ding against the reputation of Toyota is the way I see it.

Thanks.


2 Answers
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That's the problem with software, it's under constant development (trading old bugs for new bugs) and sometimes the revisions or replacements will not work with previous generation hardware. At this point 5-year-old technology is considered ancient. This kind of thing is very common in the computer industry and today's vehicles are basically rolling computers.


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it will probably continue to work fine. You just won't get map updates. Is there a lot of land development in your city?


Yep, lots of development - Florida! It stopped working completely a few weeks ago. If there was a prior saved destination it would route that OK initially (except for newer roadwork) but would fail on any new destination request. It couldn't resolve any new route requests at all. Then it stopped working for any destination, even saved locations. I removed it from my phone to lower my blood pressure 😆

Edit: I'm just going to let it go, I vented to Toyota and they gave me their blah blah blah answer I expected. I'm retired and don't want to waste any more time with them on this. Back to the garden!

 


Oh. I thought it was in your truck, not on your phone.


It was in both - the app suite allowed the phone app to talk to the truck via bluetooth and have the navigation onscreen in the truck versus having to try to look at a tiny phone all the time.


Does the nav unit not work without the app?


Sorry, just saw your question. There really is no Nav unit in the truck, just a multimedia head unit with a screen - the Entune thingamajig software allowed the use of third party apps which then linked to the phone via bluetooth and allowed navigation to appear onscreen as if there was a builtin Nav system. So the Scout GPS app required the use of the phone and Entune.


on a 2019 vehicle?? what nonsense is this.
My mother's 2018 Toyota RAV4 has normal built-in navigation in the dash. No apps required.


It's an SR5 - they cheaped out.


I see. Maybe it relies on a online server for autorouting, and they're shutting it down to cut costs? I guess they figured that 5 years of usage was all you're entitled to.
Some people have found work-arounds:
https://www.reddit.com/r/Tacomaworld/comments/17ns0n4/toyota_has_sunsetted_entune_app_features_as_of/


Yep, appreciate the links. I kinda looked into some of those, then decided I'll just be stubborn and use a paper map if needed.


it's the best way to get to know your city by heart {pear}:happy:


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