My girlfriend recently took her 2023 Hyundai Tucson in for planned maintenance. It still has low miles, maybe 25,000 miles. She was there for hours and they eventually told her her car had a defect they see in 1% of Tucson’s. They eventually brought a guy in from a dealership 40 miles away who specializes in repairing the issue. They made a big deal like it was dangerous to even take off the lift. They say it will take weeks to fix so she asks for a loaner which they agree. It’s a shot out Sonata. She spends another few hours there waiting for it to be cleaned and gassed. Eventually when she complains the manager agrees to let her borrow a new Santa Fe. Ultimately they told her the vehicle was too dangerous and convinced her to buy the Santa Fe at employee pricing. As I type this I know the answer. Anyway, she does the deal and feels pretty good about it considering. They ask her to find the spare key after she traded in. Less then a week later she calls to tell them she needs more time because she just moved. The receptionist insist she find it because the new buyer wants both sets. So how is the car that wouldn’t be repaired for weeks and was a danger to drive back on the lot in 5 days and sold? It’s a dealership and unfortunately it was a similar thing that happened that got her into the 2023 Tucson. This is Jacksonville Florida.