My wife bought a 2021 Mercedes GLC coupe new last week that features an “Easy Entry/Exit” feature that is supposed to allow you to get in and out of the vehicle easier. It is supposed to move the seat back/down and lift the steering wheel out of the way. My wife is 5’4” and has to bring the seat far forward and upward to drive. When she turns the engine off and opens the door, nothing happens. We have confirmed the feature is active. The dealer said it’s “normal” because of her size. I set the seat for me (6’2”) and when I turn it off, the steering wheel lifts a bit, but no seat motion either. I have driven vehicles from other brands with this feature, and the movement is much more dramatic than what I’m getting with this brand new Mercedes. Any ideas? Thank you!
Figured it out. Not sure if your car has profiles for drivers, my 2021 GLE does. Each driver can set up their own profile and seat position, and the entry/exit will work, but if you set the seat memory function only the steering wheel will move, not the seat. I deleted and then entered my profile again without hitting the seat memory save function and now the seat moves back for entry/exit. Since I’m driving under my profile the seat will automatically adjust. When my husband hits his profile the seat adjusts to his setting. I guess just ignore the seat memory function.
@Binxie please copy and paste your answer into the ‘Your Answer’ section down below. Also this thread is old (2020).
Mercedes seats move slow. I do know this from experience. They probably programmed the motor to run for a specific time rather than distance.
No matter what you do it will be the same. It is how they are designed.
@cjbman
Thank you for the response. It just seems odd that the seat does not move at all. The dealer recommended setting a third preset that will move the seat and wheel out of the way, then hit the drivers preset after getting back in the car. Seems like kind of a cop out from the dealer and, if it’s true, from the manufacturer. Welcome to the world of Mercedes 🙂
Sad but true. Sometimes when they try to over engineer everything it backfires.