Hey Scotty, I purchased a new F 150 in late November of 2021. XLT 4x4 5.0. Drove fine for a month and then on 12/26, upon a startup, misfires and warnings to take the truck to my nearest Ford dealer appeared. Ford pass app says it is a CYLINDER DEACTIVATION ELECTRICAL FAULT on cylinders 4 & 7. My dealer doesn't know how to fix it and I have a case launched with Ford.
How do I protect myself as a consumer? I don't want a truck with 1,100 miles on it that will be a long-term nightmare.
Yeah Ford was foolish putting in that cylinder deactivation GMS had nothing but problems with that and theirs I don't know why Ford decided to follow. Although I really do know it's to please the EPA to get better ratings for fuel mileage. Well you know they only have a certain amount of time that they either have to fix the car or buy it back if they're taking too long sue them under the lemon law let them buy the stupid thing back.
Thank you, Scotty! I love all your thoughts and guidance of vehicles and am currently awaiting Ford's answer to my buyback request. Will update. Thanks again.
Get a lawyer. That's what I had to do on my new 2018 F150 5.0 XLT. Ford refused to buy it back, despite it going through 3 motors, 2 transmissions, and 1 dash/PCV valve/blowing liquid oil out the tail pipes/eating coolant within the first 6 months/6k miles.
Took me a year of litigation but they finally lost and had to buy it back and cover my legal fees and a few other things. I'll never buy a Ford again, and I had purchased over $1 million in vehicles from that dealer. The dealer was awesome and did everything they could. Ford was the issue and they didn't care how much or how many of their products I had bought. So, I've since taken my business elsewhere to Honda/Toyota.
Good luck with it! Save all your paperwork though and document, document, document.
If I owned the vehicle, I would of course follow Scotty's course of action and make them buy it back.
But, if for some reason you cannot use the lemon laws in your state to force them to buy it back, I would keep it until it's almost out of warranty and then sell it.
You could at least make them correct every single thing that breaks on it while it's under warranty. I would make Ford spend as much $$$ as possible repairing the engineering Frankenstein they've created.
There is also another thread that you should review, it's called:
Should I buy a Ford F-series or Toyota Tundra truck
As everyone else said here go the lemon law route (depending on your state) and get your money back. If you were in my state you've already done the initial steps for using lemon law; contacted Ford, taken it to the dealer and they don't know how to fix it. After this buy a Toyota truck.
Have your local TV station do an expose of Ford and the dealership. You'll probably get some quick action from them then. Make sure you document absolutely everything.
Plan B would be to notify the local TV station, park it on the dealer's front lawn and set it on fire. That'll get their attention, and the attention of others - fire dept., police, etc. Or better yet, insure the hell out of it and have it accidentally roll off a steep cliff.
