Hi Scotty,
i have a 2009 Toyota Corolla with over 244,000 miles on it. I took it in to the Toyota dealer for an oil change and they convinced me it was time to change the brake pads and cut the existing rotors. Knowing the car is old i said lets do it.
After picking up the car I noticed when i hit the brakes it started making a skidding/grinding sound that was never there before. Over the next few days the problem got worst and i took the car back in. They ended up installing a shim kit, which did not solve the problem. They gave me a list of problems the car has that might be causing the problem. I ended up changing the axels, the sway bar links, the tie rod ends, tires, brake fluid and even got an alignment with no success. I took it back and this time they changed the rotors. But again this did not solve the problem.
basically when i hit the breaks gently to slow down it makes a weird skid/grind sound that can vary from fast to slow and they also squeal. We have changed everything and the dealer cant solve the problem. It was not there till they rotated the tires and changed the brakes. Any idea what i can do to solve this problem? Big fan of the channel. Thanks Scotty!
Why did you go to the dealer to do the brake job? They just throw parts without diagnosing the issue. You may have only the pad issue. Change them and use Akebono.
I agree with @yaser , but I'd like to add that you should take this up with Toyota Customer Service. You got hosed, and the dealer should not get away with this kind of crap. Go to:
https://www.toyota.com/support/#!/app/ask
I agree. Thank you both for the input. Im honestly just sick of taking it back to them at this point and i just want to figure it out. They are trying to help and even gave me the rotors at cost and what not but just the time its costing me is frustrating enough.
One thing i forgot to mention is that when i pick it up from them the problem seems to be gone but the very next morning its back. Do you think it could have anything to do with how they are reassembling the breaks? Maybe its getting loose?
I still think your pads are source of issue. I agree with @Glen_stet. You should file a complaint via Toyota Customer Service. They take this matter seriously.
Here is the link you can contact: https://www.toyota.com/support/contact-us/