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Is this Toyota Deal...
 
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Is this Toyota Dealership trying to scam me?

  

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I have a 2020 Corolla with 60,500 miles on it. The only random issue I've ever had with the car was it died once randomly at about 56k miles with some complaint about the engine (no code, it started back up fine. Took it to the dealer and they said it was probably just bad gas. Since then, there have been no engine light/codes on the car. I unfortunately got into an accident where I was side swiped by another car from the passenger side front tire to the passenger side rear tire. No engine codes after the accident. I take the car to the dealer and that's the last I see of it.

Car has been in repairs for about 1.5 months. Suddenly the Toyota dealer calls me and says the car has 4 engine codes: P2646,
P265B, P10A0, and P1055. They say "it's a known issue for these engines" and because it's 500 miles over the 60k mark, they won't do anything.

So how does the car go from no codes to 4 codes under somebody else's care and it's my responsibility? Is there anything I can do? Also what could be the root cause/parts that need to be replaced?

Thanks  


4 Answers
6

The terms "dealership" and "scam" go hand-in-hand.

Depending where you live the warranty for those codes may be longer than the standard 60K miles as indicated in this Toyota technical service bulletin:

https://static.nhtsa.gov/odi/tsbs/2019/MC-10164873-9999.pdf

(Since there is a TSB that problem does appear to be a known issue, but as far as whether the stealership did anything to trigger this you'll probably never know.)

Also you can contact Toyota corporate and see if they'll do anything for you. Manufacturers will sometimes cover things on a car that is just barely out of warranty, but it's done on an individual case-by-case basis. (Be the squeaky wheel.)


6

This is a very typical dealership rip off.  Find and independent shop that will work With you, not Against you.


5

Why have they been doing repairs for 6 weeks? Is the dealership doing the body and fender work? That's very unusual if the insurance is paying for it.

 


5

Take it to your trusted independent mechanic and have them diagnose what is wrong. From what you are saying it seems like the dealership triggered something, so get the diagnosis then demand the dealership to fix what they've done. And make a fuss out of it with online reviews and Toyota corporate etc. to make the dealership fix it.


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