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Hyundai Tucson Hybrid 2023 Already Has Massive Repair Bill

  

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Hey Scotty, just want to share a story about something that happened the past few weeks. Over the holidays a friend had to leave their 2023 Tucson Hybrid at our house. The car was running good and had less than 10,000 miles. Honestly, we were impressed with the tech features and how much mpg it can get. Our friend is a pilot so he had some things to take care of which is why it was left with us. 

The vehicle sat in our trailer parking for about two weeks. I did start it up and let it warm up for a bit after the first seven days. The car started up fine, nothing wrong. After two weeks my friend returns and decides to start the car and the engine would not even turn on. We think maybe since it was cold, and it sat for a bit perhaps the battery was low. Eventually the car turned on, but the engine would not start. Then on the dash it said "check hybrid system". 

The car had to be towed at the dealer because it would not start. The dealer comes back and says apparently the wiring for the hybrid system is bad. Apparently the engine runs off the hybrid system when starting, so if the hybrid does not work, the engine does not turn over. Also the dealer said the wiring for the hybrid system is soy based in order to "save the environment", they think perhaps rodents ate the wiring harnesses. The thing is we live in Vegas and we do not really have rodents here??

The crazy thing is that this is apparently not covered under warranty and the total cost for parts and labor was 8000$, my buddy was able to get it down to 7800$. This is located in ABC Hyundai in Las Vegas, Nevada. The car was taken there Jan 8, 2024.

I just wanted to share this story so maybe word can get out about this situation. My friend spent 46,000$ on this car and almost a year later has to pay another 7800$ because Hyundai decided to use soy based products in their hybrid system. We feel kinda bad for him because he's a new pilot starting his career and he spent most of his savings on this car and now this is not even covered under warranty. 

This was our first time experiencing a Korean car brand in our house. Our family has owned only Toyotas and late 90s Mercedes Benzes with normal gasoline engines and they've never had these issues. 


This topic was modified 2 years ago by kirkmarty
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Very unfortunate but it's what we've come to expect from Hyundai/Kia "quality" and "warranty" coverage. Did your friend escalate the problem to Hyundai corporate? They might have done more for him than the dealer.

https://carkiller.com/scottykilmer/qa/hmg/


I did notify my buddy to try calling Hyundai directly. Unfortunately do to him being a pilot there was some time constraints. He decided to go for the repair and just rent another vehicle for the meantime.


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