Scott this is not a question. I saw your video on autoparts stores and I have one for you.
I shop at NAPA. they tend to be competitive and the quality is there. They bought a local called Merles and they are still going through the old inventory. NAPA had a few problems in the 60s but they have since been pretty good.
EXCEPT
I am restoring an MG B GT that a got a "good" deal on. They have twin six volt batteries. The replacements were ordered through NAPA and when they arrive they were too large. The bill had this mysterious 16 bucks on it. It did not have a code on it, it had a blank field on the left. I picked the batteries up and so when I took them back, they would not return the extra money. They did not know what the charge was. They were very sorry but they could not return it. So I got most of my money back. In the state I grew up in that was called tithing. Little boys would wander around the neighborhood to gather tithing for the local church. I guess the online manager is from the same state. I would not use NAPA online again. Now I am concerned about their quality.
Quality is down overall everywhere. NAPA used to be better than many other parts stores but I don't know if that's the case any more. (For what it's worth I've had a NAPA alternator in one of my vehicles for several years now and it's been fine.)
For the mysterious $16 overcharge you might want to contact NAPA Online Customer Support.
Sometimes sending a letter to the president of a company can get some action. The head honcho will never see it of course but executive staff may do something about a problem. (I've had that work for me.)
The bill had this mysterious 16 bucks on it.
always read the bill before you pay. That would have been the time to bring it up.
But there's usually a levy when buying car batteries.
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