Hello Scottie,

I hope this finds you well, healthy and in the best of spirits.

I'm a new subscriber but have been watching and enjoying your videos for sometime.

I'm 64 years old and 3.5 years ago moved to southwest VA, just a mile from the Blue Ridge Parkway. I love it here.

I've been driving Hondas and Toyotas for 3 decade. Honda cars and Toyota trucks. I have a 2017 Tacoma TRD.

I've always bought used with great luck but last year I made the mistake of test driving a Civic Type R. All I can say is WOW! I went out and bought a brand new 2019 model in July of 2020. I thought I got a good deal. I love this car and to me it's the perfect car for my environment. It's a blast to drive on these curvy, twisty, mountains roads. Although I've had it just over a year I've just put over 10k miles on it. I've been driving it fairly easy so as to break it in whether I need to or not. Before I bought it I knew from all the reports the the tires would wear quickly and heard that I'd probably have to replace them before 20k mile and that's if I drove easy. I had rotated the tires when I changed the oil, around 5k miles. At the time they looked fine and seem to be wearing even. My mother lives in Pittsburgh, her birthday being July 4th she just turned 95, super healthy and active. I decided I was going to drive up for her birthday, probably a 1000 mile round trip from where I live. I had almost 9k miles and thought I'd go ahead and do another tire rotation before I left. I was completely shocked to find out that all 4 tires were wore on the inside so much so that the metal belts were exposed! I had 8866 miles! I knew something had to be wrong. I called Honda customer service and explained my situation. I'm 70 miles from the dealer and was uncomfortable driving it there on these roads with the belts showing. Honda agreed and they had it carried for me to the dealer on a roll back. I also called Continental Tires customer service. They were very understanding but still said the tires were high performance tires and had no mileage warranty. BUT, they did offer to sell me another set of 245/30R-20 Sport Contact 6 tires for 40% off, what the Type R comes with from the factory, if I took them to a registered Continental dealer.  That was fine but I felt like Honda needed to explain what happened for them to wear out that quick. I figured as easy as I drive and with rotations I would get at least twice that. Car and Driver did a long term test on the Type R, didn't rotate and burned through a front tire in 8900 miles. And burned they did. They drive the hell out of their test vehicles. Their other front tire was replaced after it ate a pothole. But they even said in their article that you should get 15k miles if you rotate them!

Now the dealer said the same thing as Continental, that these are high performance tires and don't last that long. They may not last long but something is wrong when they wear on the inside to the belt in less than 9k miles! I really wanted to see my mother for her birthday so I went ahead and took Continentals offer at the Honda dealership and had them do a 4 wheel alignment as well. It all came to $869. When I go pick the car up at the Honda dealer service center the service manage says the alignment was off a little and handed me this Alignment spec sheet. I notice there is all these red numbers with asterisks next to them. At the bottom of the sheet, also in red, it explains what the red numbers with the asterisks next to them means and in quotes it says "This value is not within specification, tire wear, handling and safety problems may result". I ask him what that meant and why wasn't it corrected. He said that there was NO adjustment for the specs and that the little adjustments they did would make my new tires wear normal. That didn't go well with me. I guess I probably have to buy another set of tires before I get to 15k miles. I just can't believe that this is all Honda can do.

So, since then I've contacted and filed a compliant with the Attorney General of VA. and have confirmation # 21-02109. They intern contacted American Honda who had a Victor call and leave message assigning me to case # 12395459. I called back 4 times and left messages. Then I also had a Shaylee from American Honda call me, left a message. I also called back again 4 times and left a message. I finally spoke with Shaylee a few days ago. She also explained to me how those tire wear very quickly. I told her that's not the issue and that the lack of being able to adjust the alignment was and pointed out the red/asterisk numbers on the alignment spec sheet. She just said she'd have to discuss it with her colleagues and would get back to me.

Scottie, I've done all I can think of doing. I'm just waiting to hear what Honda has to say. What would you do and do you think I should do anything else?