Scotty, I'd like to give your southeastern viewers a warning about the incompetence at two different Mavis Tire & Brakes locations, one in Daphne, AL and another one in Atlanta, GA.

I visited their branch in Daphne, AL to have the oil changed and the tires rotated and balanced on my 2005 Volkswagen Passat V6. It took them over two hours to finish both jobs, and after I left, I noticed my transmission was shifting weird. After 1.5 miles of driving, the oil pressure warning light came on, and I stopped at a Target to check the oil level. The oil was overfilled to the point that it was halfway up the entire dipstick. I called them back, and they told me to bring it back to them so that the mechanic can figure out what happened.

As it turned out, the fool that worked on my car was a new hire, and he drained the transmission fluid instead of the engine oil, so it had 12.6 quarts of oil in the engine, and it only takes 6.3 quarts. I screamed at the mechanic because that is my only car, I can't afford to replace it, I bought $70 worth of oil that was now wasted, I didn't know if the transmission was damaged, and I couldn't wrap my brain around how this moron didn't realize that he completely screwed up the job and let it leave the shop like that.

So after they drained the engine oil, the lead mechanic went to Advance Auto Parts and got all of the fluids we needed to refill the transmission and the engine. We decided to leave the car there because it was 8:30 PM by then and we all wanted to go home.

The next morning, the district manager came to the same location so that I could meet with him and so we could figure out what we can do to make things right. I spoke to a few mechanics that are familiar with Volkswagens, and they explained that the transmission was probably fine because they didn't drain enough fluid to cause any damage, but the engine was a much bigger concern because it had so much excess oil in it that it could've caused internal damage and/or blown out the seals.

I wanted to get my car out of there, so I told the district manager to refill the transmission and the engine and test-drive it to see if any damage occurred. To our surprise, the transmission shifted perfectly, and the engine ran fine. I drove it back home which is about 7 miles away from the shop, and it felt fine. So although it was a bad experience, I will give the district manager credit for apologizing to me, taking responsibility for what happened, and wanting to make things right. Now only time will tell if any future problems will occur, although the district manager told me that it will remain an open case so if a problem does occur, they will provide assistance.

And Scotty, I know you don't like Volkswagens because they're money pits, and mine has been a money pit, but I think the 2.8L 30-valve V6 engine and ZF transmission deserve a shout-out for going through that abuse and not blowing up.

At the Atlanta location, my friend took his van there to have new tires installed because they had a special deal on a new set of tires. The mechanic raised my friend's van on the rocker instead of the jack point, and caused $3200 of damage to his van. To make a long story short, they apologized, compensated my friend, and he had his van repaired at a collision-repair shop.

But neither of us will never go back to any Mavis Tire & Brakes location since they hire people that don't have any business working on a customer's car.