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$250 to see if something is covered under warranty?

  

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Hey,

I recently started having issues with my steering wheel shaking when I hit the brakes at 45mph or higher. I called my Hyundai dealer to see if it was covered under warranty and they told me the diagnostic fee would be $250 to answer my question.  Brake pads and rotors are covered for another 5 days as I bought it a year ago but if they decide it is my fault for some reason I am out of $250 or have to use them to fix the problem.  Hyundai corporate says they have no control over what the dealers charge.  How is it they say this car has a warranty when I have to gamble $250 for them to look at brake pads and rotors.

 

Thanks Derek 


2 Answers
3

every warranty has terms and conditions. If it turns out the symptoms are due to manufacturing defects, you get your diagnostic fee back . If not, they fix it on your dime. It's pretty standard operating procedure.  You'll probably want to read your warranty fine print.


2

Well it could be a number of things. You failed to mention your make, model, year, # of miles, transmission and engine type. If your vehicle is still under warranty I would call a different dealer and put on that gorilla suit. 


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