I had some brake work done by the Ford Dealer on my Ford Edge.  And I noticed something with regard to the brake pad shims.  Sometimes they are called clips. For the general reader the stainless formed pieces that go between the ends of the brake pads and the channel in the caliper they fit in.  Okay so to ask the question I need to phrase it correctly.  You have the inner side of the inner brake pad and the outer side of the outer brake pad.  That is the "where" of this question.  Right there I noticed that, I believe it was the dealer.  Bend the outer sides or ends of those shims in with a pliers.  I presume they did that to prevent or limit the outer travel of the brake pad, again whether it be the inner brake pad or outer brake pad (the where of it.)  But to me when you do that you put too much tension or drag on the brake pad and cause it to wear unnaturally?  I can't remember what the dealer said when I asked them about this.  And I can't for the life of me believe it is the right thing to do.  And I have sometimes wondered if it wasn't the dealer who did this at all but a vandal or saboteur?  What are your comments about this?  Have you ever heard of this being a part of brake service?  Is there some technical service bulletin that states to do it that way? Did someone of "old school" or other school do it because they believed that it lessened the idea of the brake pad being ejected?  I just don't understand it.