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Clunk noise when braking at reverse

  

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hi, 

 

I have 2018 Camry XSE nearly 35k miles,

 

I'm having problem on the car since I bought at 29k miles certified pre owned. The car was horribly shaking/bouncing at highspeed. Yesterday when I was parking the vehicle, I heard a clunk noise at the back of the vehicle when I step on the brake. The car was on reverse. What do you think was that? 

I am planning to bring back to the dealership for 4th time for the same problem(shaking/bouncing at high speed), but I'm sure they will just gonna tell me it was the bend rims(which was fixed), out of balance tires, or just me speeding on the traffic(yeah, they did tell that to me)


1 Answer
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I hope it's not the tranny problem, 2018 is the first year Toyota using the 8AT on 2.5L and there are problems. I would take the car to different dealership.


I knew it! I mean I suspect it is the drivetrain, cause then I press the shifter to check what gear I am the vibration happen on 7th and 8th gear, always


I have the 7year/100k miles warranty so hope dealership will be honest on what is going on.


You can bet they will try to weasel out of doing anything unless the transmission craters completely and then they have to. It's a waiting game, they're hoping the trans will last long enough that it won't fail completely until the warranty is up. Don't let them get away with it.


@chuck tobias, any advice what could I do? 🙁 I'm very stressful.


It wasn't anyone's intention to stress you out. Bear in mind that we cannot tell for sure what is happening from here, we can only make educated guesses by the description of the problem. Those symptoms could have a different cause than the transmission. It's going to require hands-on diagnosis to really determine what is going on.

 

All you can really do is document what is happening as thoroughly as possible and insist on the dealer sending out a technician with you so you can demonstrate the problem. If they won't play ball try another dealer or get Toyota corporate involved. Dealers love to advertise the heck out of the warranties on "certified" used cars - they make a big profit on the "certification" - but are loathe to actually honor them. (They don't make any money on warranty service.)


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